Tropical Lodge

Check-in: To check-in, My Holiday Gran Canaria will inform you of the place where you must collect the key, along with the welcome letter. At that time you will also be provided with the exact address of the home. Cleaning: This accommodations does not have cleaning service during the stay. Cleaning is carried out before guests arrive and upon their departure. If you wish to arrange for additional cleaning service during your stay, an extra charge will apply. Check-in and check-out times: Check-in is from 3:00 p.m. If you wish to enter earlier, it will be subject to availability. The official departure is at 11:00. If you wish to check out later, you will be informed of the corresponding extra charge. Required Documentation: Guests must present a valid ID and credit card upon check-in. Special Requests: All special requests will be subject to availability and may incur additional charges. Coexistence rules: Stag and hen parties or similar parties are not allowed on the property. To ensure the peace of mind of all guests, noise must be avoided between 21:00 and 09:00.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.